10 Soft Skills of IT Analyst !!!

10 Soft Skills of  IT Analyst  !!!

1. Negotiation skills: This will be of value when facilitating negotiations between IT and business users, you and IT regarding development resources, and you and the business users trying to minimize project scope creep.

2. Active listening: This will be of great value when trying to collect business requirements, provide quality internal client service, and when gathering information for status reports.

3. Dealing with conflict: This will be of value when IT and users disagree and/or when deadlines are being missed and tensions are running high.

4. Quality client service techniques: As a representative of the IT community, providing quality client service to the business users you support is critical to your job performance and career advancement.

5. Decision making: There are many formalized decision making techniques, such as a decision matrix, that can help you make quality, business appropriate, and defendable decisions that can help you to best service your internal clients and maximize your job performance.

6. Problem solving: Like decision making, there are formalized problem solving techniques, such as Five Whys and Brainstorming that can help you discover a problem’s root cause and define potential solutions.

7. Strategic thinking: Very often a business analyst must think outside-the-box to find innovative business solutions that meet their internal client’s needs. An understanding of strategic thinking techniques can help facilitate this process.

8. Technical writing: A key role of business analysis is the creation of business requirement specifications and other forms of documentation. Your ability to develop coherent, informative, and usable documents is a requirement for professional success.

9. Presentation and public speaking: Don’t underestimate the value of creating and delivering quality presentations on topics such as application designs, project status, and business requirements. Generally speaking, the people listening to your presentations are senior IT and business management people. Your ability to impress them with your presentation could have a significant effect on your career growth.

10. Team building: As a business analyst, you may be required to lead formalized and/or ad hoc teams. Your ability to structure, coordination, and lead these teams can not only make you more successful in your current role, but position you for future IT senior positions.

What is employment testing !!!

What is employment testing !!!

Written, oral or on-the-job testing to determine whether a job applicant is suitable for a position. Employers using employment testing believe certain test scores indicate the level of job performance an individual would provide as an employee.

Types of Employment Testing

• Assessment Centers :- Assessment centers can be designed to measure many different types of job related skills and abilities, but are often used to assess interpersonal skills, communication skills, planning and organizing, and analytical skills. The assessment center typically consists of exercises that reflect job content and types of problems faced on the job. For example, individuals might be evaluated on their ability to make a sales presentation or on their behavior in a simulated meeting. In addition to these simulation exercises, assessment centers often include other kinds of tests such as cognitive ability tests, personality inventories, and job knowledge tests

• Biographical Data :- The content of biographical data instruments varies widely, and may include such areas as leadership, teamwork skills, specific job knowledge and specific skills (e.g., knowledge of certain software, specific mechanical tool use), interpersonal skills, extraversion, creativity, etc. Biographical data typically uses questions about education, training, work experience, and interests to predict success on the job. Some biographical data instruments also ask about an individuals attitudes, personal assessments of skills, and personality.

• Cognitive Ability Tests :- Cognitive ability tests typically use questions or problems to measure ability to learn quickly, logic, reasoning, reading comprehension and other enduring mental abilities that are fundamental to success in many different jobs. Cognitive ability tests assess a persons aptitude or potential to solve job-related problems by providing information about their mental abilities such as verbal or mathematical reasoning and perceptual abilities like speed in recognizing letters of the alphabet.

• Integrity Tests:- Integrity tests assess attitudes and experiences related to a persons honesty, dependability, trustworthiness, reliability, and pro-social behavior. These tests typically ask direct questions about previous experiences related to ethics and integrity OR ask questions about preferences and interests from which inferences are drawn about future behavior in these areas. Integrity tests are used to identify individuals who are likely to engage in inappropriate, dishonest, and antisocial behavior at work.

• Interviews:- Interviews vary greatly in their content, but are often used to assess such things as interpersonal skills, communication skills, and teamwork skills, and can be used to assess job knowledge. Well-designed interviews typically use a standard set of questions to evaluate knowledge, skills, abilities, and other qualities required for the job. The interview is the most commonly used type of test. Employers generally conduct interviews either face-to-face or by phone

• Job Knowledge Tests:- Job knowledge tests typically use multiple choice questions or essay type items to evaluate technical or professional expertise and knowledge required for specific jobs or professions. Examples of job knowledge tests include tests of basic accounting principles, A+/Net+ programming, and blueprint reading.

• Personality Tests:- Some commonly measured personality traits in work settings are extraversion, conscientiousness, openness to new experiences, optimism, agreeableness, service orientation, stress tolerance, emotional stability, and initiative or proactivity. Personality tests typically measure traits related to behavior at work, interpersonal interactions, and satisfaction with different aspects of work. Personality tests are often used to assess whether individuals have the potential to be successful in jobs where performance requires a great deal of interpersonal interaction or work in team settings.

• Physical Ability Tests:- Physical ability tests typically use tasks or exercises that require physical ability to perform. These tests typically measure physical attributes and capabilities, such as strength, balance, and speed.

• Work Samples and Simulations:- These tests typically focus on measuring specific job skills or job knowledge, but can also assess more general skills such as organizational skill, analytic skills, and interpersonal skills. Work samples and simulations typically require performance of tasks that are the same or similar to those performed on the job to assess their level of skill or competence. For example, work samples might involve installing a telephone line, creating a document in Word, or tuning an engine.

What Skills Does A GIS Analyst Require ?

What Skills Does A GIS Analyst Require?

Personally, we find that one of the most important requirements lies in developing an accurate position including a reasonable description of expected duties. Within the GIS Community we believe there has always been much confusion regarding this. How often do you see a career posting for a Technician or other "junior" person and the requirements asking for a candidate with a Master's degree and 5 years of hands-on experience? A key to matching up qualified people with the perfect job is to have both sides on the same page and the employee being aware of what is expected of him/her in their duties.

Technical Skills:-

· Strong GIS skills with two or more GIS packages.

· Strong Macro / C / C++ / Visual Basic programming skills.

· Understanding of and/or willing to learn math and statistical analysis.

· Strong Oracle or related RDBMS skills including development skills.

· Excellent verbal / written communication skills.

· Genuinely excited and enthusiastic about learning and pushing technical limits / finding new solutions.

· Good writing skills - for documentation, training, processes.

· Formal training (eg. Degree) or high level of experience with GIS.

· “Hands-on" experience.

· Good analytical / problem solving skills.

· A basic understanding of the concepts behind data management in a relational database.

· Good IT technical skills.

· The ability to think and solve problems.

KEY RESPONSIBILITIES FOR SERVICE DELIVERY MANAGER .. !!!

KEY RESPONSIBILITIES FOR  Service Delivery Manager : 

·         Building a personal relationship with key client staff

·  Successful service delivery - SLA achievement and high level of customer

· satisfaction  Monitoring overall performance of services

·  Good communication around issues and opportunities – get things done,

· make things happen  Collaborating with senior management on client account management

· Growth  Ensuring operations teams are aware of changes and are prepared

·  Building service reports

·  Service reporting and sponsoring service delivery meetings

· Pulling in additional resources when needed e.g. specialist teams or

· People for specific issues / opportunities  Removing all obstacles to customer satisfaction and / or financial

· Performance  Communicating across organisational boundaries – from engineers

· Through to senior managers  3rd party management responsibilities

·  Looking out for client’s and Imtech’s long-term interests

·  Following up if service delivery is not meeting expectations

·  Working with the client and operations teams to identify and

· Manage service improvement activities  Along with operational managers and technical leads, accountable for and

· Contribute to the overall performance of the managed services division  Ability to follow hardware and software best practices as defined by the

· Managed Services management

How to research a company for a job interview:

How to research a company for a job interview:

First step is to learn following 5 things

1. Company Mission Statement and Basic Facts
2. What Sets the Company Apart From its Competitors?
3. What is Being Said About the Company in the News and Through Social Networks?
4. How the Company is Structured
5. Who's in Charge?

*Should you take the time to research employees who you might know?
Go on LinkedIn and see if you are connected to anyone who has worked or currently works at the company, and if you are call them beforehand and ask some questions. When you're at the interview, and it's appropriate, you can say 'I'm actually connected to so and so who works in marketing through a friend.'

* Is there a downside when it comes to doing company research?

People do a ton of research and feel like they need to showcase that information, so doing too much research can actually work against you. People go in and say 'Why did you do this and that in Asia?' and they end up questioning the company – it's presenting the information they've gathered in a negative way.

* So what's the best way candidates can use the research they've done in the interview?
If you want to point to research you've done, say something like 'I saw this and I love it.' But, you don't ever want to say 'I would do this differently.' Learning about the company is also great for tailoring your interview examples and highlighting things that you see in the company that are commonalities with you and areas where your expertise could be useful.

* Should you Google the person you're interviewing with to learn about their background?
You don't need to. You are going to be tempted to use any information that you find there. But if you find no connecting points let it go and move on. Don't try to draw assumptions and don't make connections that don't exist. If they worked at the same company that you did, they are going to see it on your resume that's something they will bring up in an interview.

*What should you do if you're interviewing with a smaller company, which does not have a significant Web presence?

If you can't find any information on the company, you can say something like 'I'm really intrigued by the company and I'm really excited to learn more.' People love to talk about where they work. I think taking a look at the company Web site is good enough in this case. You can say 'I'm normally able to do some research about a company.' That is totally acceptable and can be a great conversation starter and connecting point. Once they start telling you about the company, you can say 'I worked on something very similar' and point to your experience.

Skills are required for Risk Management Specialists !!!

Skills are required for Risk Management Specialists !!!

	Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
	Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
	Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
	Speaking - Talking to others to convey information effectively.
	Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
	Mathematics - Using mathematics to solve problems.
	Writing - Communicating effectively in writing as appropriate for the needs of the audience.
	Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
	Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
	Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
	Time Management - Managing one's own time and the time of others.
	Persuasion - Persuading others to change their minds or behavior.
	Coordination - Adjusting actions in relation to others' actions.
	Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
	Service Orientation - Actively looking for ways to help people.
	Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
	Instructing - Teaching others how to do something.
	Negotiation - Bringing others together and trying to reconcile differences.
	Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
	Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Skills for SAAS Programmer ... !!!

SAAS Programmer 

Have you always been interested in programming and want to apply your knowledge to the latest and greatest trends? 

Focusing your talent towards a career in SaaS Programming is a great way to actively contribute to current advances in web technology. SaaS (Software as a Service) is a type of software that is hosted through ‘cloud computing’, meaning that anyone can access it by using a web browser and having an Internet connection. In our technologically centered world, the majority of business applications are currently being delivered this way, from accounting applications and customer relationship management (CRM) software to collaboration tools and content management platforms. SaaS Programmers are responsible for developing these online software tools. Duties include helping with the design and coding of the software program, setting up the software through use on the cloud, and performing routine testing and debugging procedures when needed. Programming for the cloud is different from regular programming – this means that SaaS Programmers need to understand new concepts surrounding scalability, security, software architecture, dynamic infrastructure, and service.

Impact on Society:

Ever noticed how expensive software programs can be? If you need to purchase multiple programs, costs skyrocket into the thousands extremely quickly. Using SaaS software allows individuals and businesses alike to ‘rent’ software, which drastically reduces cost. It also saves time by eliminating the need for individual support services, since SaaS Programmers can simply monitor and update one version on the cloud that everybody has access to. Another benefit of SaaS is that it allows users to save their files on the Internet instead of on their personal computer, which saves memory and allows access to the files from any computer and anywhere in the world.

Working Lifestyle:

SaaS Programmers enjoy working in a comfortable and quiet office setting and receive a great salary. Sometimes SaaS Programmers work at their employer’s office, but they often have the option to work from home. Although SaaS Programmers usually work 40 hours a week, overtime hours are often necessary when a deadline is approaching.